Contact Us
CONTACT US
Need a hand? You're in the right place.
Whether you've got a question about an order, need help choosing the right product, or just want to get in touch with Smoking Helps, we're happy to help.
Customer Support
For order enquiries, delivery questions, returns, damaged items or anything that needs looking into, email us at:
customerservices@smokinghelps.com
If you're contacting us about an existing order, please include your order number so we can help you quicker.
Smoking Helps is a small independent business, so replies aren't automated around the clock — but we'll get back to you as soon as we can.
Please send order and customer-service enquiries to our customer support email rather than social DMs so we can keep everything in one place.
You might find the answer straight away in our:
FAQs
Shipping & Delivery information
Returns information
Otherwise, drop us a message.
We're real people and we actually reply. 💚
Smoking Helps
Follow Smoking Helps
For new drops, restocks, events, Cop or Drop, behind-the-scenes and everything happening at Smoking Helps:
Instagram:
@smokinghelpsco
TikTok:
@SmokingHelps